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Individual Excellence …. Transformation of the people...

Case Study I
Achieving Individual Excellence

A leading global product firm, headquartered outside India with Software Support Operations based in India

Goal

Integrating the “Global Culture” into Indian Operations

Challenges

• Execution team interacts Overseas for every decision

•The HR division is traditionally run and therefore the learning platforms are less integrated and based of reactive feedback

Our Immediate Task

Identify the majority employee segment that can positively influence employees at all levels of hierarchy as Change Agents

Construct Based On

•Organization study

•Tools used:

• Structured Questionnaire

• Structured Focus Group Discussions with Sample Employees from the Operations Team

• Understanding the Induction Programs and other training programs conducted

• Inputs from:

• Incorporating suggestions from Industry Experts on Managing Cultural Changes

• Understanding of current systems

Outcome

Meta Framework on ‘Ownership’ developed | Intensive 3 Days Workshop Rolled Out

Pre & Post Assessment to track Effectiveness

Resulting in:

Engaged Employees | Better Appreciation of Different Cultures |Improved Learning (20%)